Mtbmike9
5/13/2023
Have had it for 8 months and both ice makers have already needed to be replaced
Originally posted on lg.com
No, I do not recommend this product
Brand New Lemon
Black Stainless Fridge
1/15/2023
Bought my LG from Home Depot. Ice maker was not working from day 1 after the third LG tech that was sent out and ice maker replaced it still didnt work. Tech was going to let them know frodge needs to be replaced. Home depot wont deal with it until
its older than 1 year. Took 9 months over a dozen calls they promised a call back every time not once did we get a call back for resolution we had to call over and over. This last week my wife spent 6 hours of her life on hold with the incompetent LG customer service which is located in the Philippines. They absolutely do not care I will purchase any major appliance from LG or Home Depot ever again. I have all the communication and timeline recorded. Finally after 9 months we are getting a refund.
Originally posted on lg.com
No, I do not recommend this product
Almost perfect refrigerator
Georgia Grits
12/5/2022
Purchased the refrigerator in August for our new home and really liked it in the beginning but over time the ice maker especially the craft ice maker makes very loud noises when the ice is deposited in the container. Other than that we are very pleased with the product and the performance.
Originally posted on lg.com
Yes, I recommend this product
Best fridge and ice maker ever
LGHeath
11/26/2022
I love the ice features especially the craft ice the perfect complement to a long day at work
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Bigger than expected
Roomy refrigerator
11/2/2022
We love our new refrigerator. The counter depth gives us more space in our kitchen.
Originally posted on lg.com
Yes, I recommend this product
Pat25060
10/15/2022
I really like the LG frig and the service was prompt.
Originally posted on lg.com
Yes, I recommend this product
Love my new refrigerator
Kimyotti
10/2/2022
I bought my refrigerator in August I was a little disappointed that it was backordered until late September. However when I did receive it I absolutely love it. The Instaview feature is awesome. i love the craft ice tremendously My recommendation if you are buying a refrigerator take good measurements our fit perfectly Will be shopping for LG oven now
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Love this refrigerator
Mix123
9/24/2022
The counter depth option feels just as big as our regular one did. Love the craft ice option. We had an issue with the icemaker getting stuck and LG had someone out to repair it very quickly.
Originally posted on lg.com
Yes, I recommend this product
Nice looking refrigerator that meets all of my nee
Sandy E
8/31/2022
Im so happy with this purchase it keeps the food really cold and both the freezer and the refrigerator. I love the dual ice machines. I like the knock on the door feature to see inside it saves a lot of energy by doing that
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Sandra Masten
7/25/2022
Well I thought that I was going to get a 4 door refrigerator and it is a side by side. So I was disappointed . There needs to be more space in the freezer. I still cannot hook up my phone with the app. The Refrigerator side seems to be ok .
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Great product
Jess1023
7/23/2022
I love this fridge it really does hold quite a bit My only complaint is that it was advertised as fingerprint proof but it definitely is not
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Ice balls sold me this fridge
Duder123
7/4/2022
I like the modern look ice balls tap to look feature is cool but we dont use it often. Only 2 complaints are the front sheet metal dents too easy and the door alarm goes off too fast. If it wasnt for ice balls I wouldnt have bought a new one. Well done LG.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Grear features and very attractive fridge.
kens lg
6/18/2022
So far my wife and I are very pleased with this refrigerator. Love the french knock twice door. Also love the extra craft ice maker. Gives us plenty of ice. We have had many compliments on the fridge. The side by side is also a plus. Our last LG had the bottom freezer. Items can be be arranged much neater with the side by side I would definitely recommend this.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Beautiful
MaliW
6/17/2022
I love my fridge. It looks so nice in my kitchen and I love the craft ice feature I would recommend seeing the black stainless steel color in person as it differs from the picture. But I actually like it better in person than the picture. Glad I got that over regular stainless steel
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Absolutely beautiful BUT a couple major flaws
Strawberrie
4/23/2022
We bought the LG black stainless steel counter debth side by side. Its absolutely stunning but has two major design flaws. Unfortunately we found this out on day two of owning it. :
First massive flaw is the refrigerator door shelves can fall completely off their hinges. We stocked the 2 upper door shelves with ginger beer and starbucks mocha drinks just for fun so when someone knocks on the knock knock window the drinks would be the first thing they saw. Well about 2 hrs after doing this our daughter opened the refrigerator then closed it and we heard a crash. The 2 upper door shelves had fallen completey off of their hinges and all of the glass bottles came crashing down. Wth In all my life Ive never had refrigerator door shelves fall off. What a horrible design.
The second major flaw is if you have a wall where your refrigerator will be standing next to if the refrigerator door cannot be swung completely open and back far enough the very bottom shelf in the fridge cannot slide out and actually gets hung up on the seal of the door. If this were to happen often it would probably compromise the seal on the refrigator door.
Please do something about the refrigator shelves falling off their hinges. I would love to be able to place nice drinks in the door shelves without them crashing down.
Originally posted on lg.com
No, I do not recommend this product