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3.5 | 172 Reviews

28 cu. ft. Smart wi-fi Enabled InstaView® Door-in-Door® Refrigerator

LG LMXS28596S

Available in 2 Color(s)

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: Yes

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Image Feature

Raid the Fridge Without Losing Your Cool

InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Image Feature

Door Cooling+

With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Image Feature

Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Image Feature

Double Freezer Drawers

Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Raid the Fridge Without Losing Your Cool InstaView® Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.

Door Cooling+ With Door Cooling+, door contents stay cool with blasts of cold air. And cold air in the freezer reaches more shelves, more evenly.

Store More. Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Double Freezer Drawers Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.

Features

  • ThinQ Offer: Get an extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • See your favorites with a knock on the InstaView® window without opening the door
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Stay organized with two separate easy-to-access freezer drawers
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
CAPACITY
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
CONVENIENCE
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Evaporator 1
Fresh Air Filter Yes
Linear Compressor Yes
Smart Cooling® System Yes
Temperature Sensors 6
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Door Edge Clearance with Handle 4.5"
Door Edge Clearance without Handle 1.38"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 337 lbs. / 364 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
ENERGY
Energy Consumption (kWh/Year) 724
ENERGY STAR® Qualified Yes
FREEZER
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803571
MATERIALS AND FINISHES
All Available Colors PrintProof™ Stainless Steel, PrintProof™ Black Stainless Steel, PrintProof™ Matte Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
Glide N' Serve™ Drawer Yes
InstaView™ Door-in-Door® Yes
No. of Bins 6 Total (2 Adjustable Gallon Sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction Spill Protector™ Tempered Glass
Temperature Control Pantry Yes
SUMMARY
Display Type Membrane / White LED
Series LG
Type French Door
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
WATER & ICE SYSTEM
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 lbs + 4.0 lbs
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.6 (cu. ft.)
  • Freezer Capacity: 9.2 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 11,480K 02/07/2024

Owner's Manual Spanish 11,487K 02/07/2024

Get Adobe Reader

* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

Poster Image

Watch Video

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

59% of reviewers recommend this product.

5 Stars

Great features

Lady TJ 4/18/2024

Love this fridge/freezer. The way you can get to the items you regularly use without opening the whole door. Amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Margaret Meyer 4/16/2024

WE bought the LG in Sept 2019 and we had to replace the compressor in March 2024
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Outstanding refrigerator

Texas2024 4/16/2024

Bought recently looks great nice features and great buy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Extremely short compressor longevity

Dad91354 4/15/2024

Purchased in July 2020. Compressor failed in March 2024. Luckily it still had the manufacturer warranty. I suppose it meets expectations when it is working but the compressor should have lasted more than 3.75 years.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Good while it lasted

lasted one year exactly 4/13/2024

Bought this from Sams 13 months ago. The compressor is humming and we need to use warranty to replace it. It took a month to ship so literally had it a year. It was nice while it lasted but 2k is a lot or a frig for it to just work one year
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Timely purchase

vms727 4/12/2024

Our refrigerator failed after 24 years so looked for one that was highly rated energy efficient and low maintenance. LG came out at the top of the list. Very pleased with our purchase.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible

AP71S 4/5/2024

Worst product ever bought. Horrible customer service
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bad customer service

Jethro157 3/31/2024

Not great at all. Was promised a repair in 48hr and it took 6 days. Even after i expressed the urgency due to my youngest daughters medical condition and all of her meds needing to be refrigerated. Then I was offered $200 dollars for the loss of food. I have five children the food that was in my fridge and refrigerator was closer to $1000 and thats not including the meds we lost in the process
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG Touch screen

fg2024 3/31/2024

I adore the glass door that can be partially opened without opening the entire door. Its incredibly convenient and operable from both inside and outside. Its aesthetically pleasing and offers ample space with numerous compartments for food storage. Im pretty fond of it. Great product indeed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Unfortunate Quality

Antoinne Ferrell 3/25/2024

This refrigerator will look good in your home. Storage space is deceiving small compared to outter appreciate of the frig. The small shelf space is not funstional for a family of four that cooks meals on a nightly basis. Finally after ONLY 2 1/2 years of owning this frig brand new it went out and repairs have taken almost 3 weeks.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Worst fridge ever

Alan from Blaine 3/18/2024

Dont buy this fridge. Compressor broke within three years of purchasing it and working with the LG support is like pulling teeth. I also had issues with the dishwasher within a week of the installation and I could not get help from the LG support in that matter at all.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Verry happy

Rot9 3/7/2024

We have had this fridge for a little over four years without any problems. Last week it stopped running and it started to defrost. We call for service and a few days later the service technician came out and changed out the compressor. It took about two hours and he cleaned up . The unit was covered under the 5 year warranty so we payed nothing. They are sending us $150.00 for lost food. We have other LG appliances and are very happy with all of them.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

bob reilly 3/5/2024

we own an lg refrigerator and had excellent service and excellent technician
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Mltiple issues -waste of money

Stes2024 3/1/2024

Complete waist of money. Ive had the fridge less than 6 months and the ice maker constantly stops working and now its making a constant ver loud noise. Its clearly a defective product but LG is not replacing it. I will nerves buy LG again. Dont waste your money.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Stay away?

Jerryjr 2/26/2024

Worst mistake ever Wasted several thousand dollars on a paper weight It didnt even last a year The compressor went out n almost caught my house on fire Support is a joke Been waiting almost a month for warranty reimbursement but they keep lying and stonewalling me
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Worst fridge you can buy in Market.

austinvictim 2/24/2024

The fridge is not even two years old it doesnt cool properly there is no warranty. Third party already charged 600 bucks to fix it but they couldnt. I paid 3500 for this junk and might have to replace it. LG has become useless they actually should replace my unit to make it fair.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Stay away

JerrySJr 2/21/2024

I bought this 10 months ago and REGRET IT I loved it at first but only 10 months later it stopped cooling I contacted support n they said its in test mode. No biggie just unplug it and plug back in to reset so I did. Hours later I walk by it and the plug is on fire If I wasnt home I wouldnt have a home right now Then I contact them again n they send a repairman. He said the condenser leaked out its fluid n overheated the plug. Ive done research n I guess its a major defect with these but the company wont do anything about it 3 weeks later they are still giving me the run around Im about to sue
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

How it seemed it wasnt possible

Fixed and Happy 2/21/2024

I have a LG Refrigerator and the door broke and wouldnt stay shut I want to thank LG for their quick response to my situation 2 parts were put on to no avail LG continued and I just got my response that my part has been ordered and will be set for the technition to install Thank you Lg for being consistent with my situation Thank you janice w
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Compressor Failure

Allison2 2/20/2024

The fridge stopped dropping ice. Thinking it was an easy repair and that the fridge was no longer under warranty we called our local appliance repair place. He tried some minor fixes that didnt resolve the issue so this led to figuring out the compressor was bad. Later found out compressor was in fact covered for 5 years but the repair man that first serviced us recharged our fridge with the wrong freon basically ruining contaminating the entire fridge. LG tech said it wasnt even worth fixing because of that. We never should have been in the position in the first place after only 3 years with a $3500 fridge. But here we are out of $3500 time lost food lost etc.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Its broken and no one want to help within Warrenty

Armando Jaimes 1/30/2024

I dont have time to enjoy it its still broken and Bestbuy wont replace it even though I got the 5 year protection plan and they have came out to try to fix it and they contacted LG to ask them if they can help and Ive been waiting 80 plus days now for some one to give me a responds on whats going to happen with this and no one wants to help me so I contacted LG and they told me they will call me In 3-7 business days and its been over 10 And I got a tct number from LG and thats their replacement number and still nothing so will I ever buy a crap LG product or anything from Best Buy again no no I wont oh and I have an escalation number from bestbuy and a replacement product number as well
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good features and good customer support

Bacher 1/23/2024

I bought this fridge about 4 years ago. The compressor failed a couple of weeks back. LG Support was very helpful. The technician came three days later and replaced the compressor in about an hour. Things breakdown the key is how companies fix the issue
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

Disappointed

Rik555 1/20/2024

I bought this unit in 2020 and the French door needs improved upon so they seal correctly. I feel if they were both spring loaded this unit would be a better unit. I am dissapointed that I have had a repair person out twice in the past 3years. Currently the unit is broken and I have been without a working refrigerator for 21 days. I had my previous refrigerator for 18 years with no problems. If I had not purchased the extended warranty through the seller this would be a $2000 anchor.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

AndyArt 1/20/2024

I bought this unit almost 1 year ago and its been great I love the tap door feature. You can see whats in the door without opening your refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Nice product but having issues with the freezer

KCDrummer 1/15/2024

Nice product however I found that I really dont use the glass front feature to peak inside. The ice maker stopped working after 2 1/2 years and my freezer temp doesnt get cold enough.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Undependable

Mart1952 1/13/2024

Compressor went bad after 4 months and waiting weeks for LG repair company to get the part
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Keeps food cold And frozen.......

Dennis7 1/10/2024

Good warranty service when the compressor failed after a few years
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Loved it UNTIL it died Exactly 4 years after purch

RLMorgret 1/9/2024

Absolutely loved my lg frig loved the space love the double freezer ice maker and water dispenser worked great for exactly 4 years. Frig started to get alittle rattle noise and when we had come back from our fall vacation frig was hot and food was no good. So disappointing that it only lasted 4 years
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

No problem. UNTIL

Pamela Borger 1/7/2024

Initially I had nothing to complain with this refrigerator that I bought for my new house- UNTIL it broke after barely only 4 years. The freezer was the first to go the ice cream would be soft serve then the refrigerator went. The worst part is that it had been over a month and LG hasnt fixed the problem yet They sure dont make them like they used to
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

GREAT FEACHEARS

FARID BAHRAMI 1/2/2024

SUCH GREAT PRODUCT AND SERVICE SERVICE TECH ARE WONDERFUL AND ON TIME
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

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1 Stars

I like the touch screen on it.

Vickie Bell 1/2/2024

The refrigerator stopped getting cold about 3 months ago and the icemaker does not work. I have had about 7 technicians come out and try to fix it and nothing still doesnt work. The freezer is the only thing that works.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Good refrigerator

morelater21 12/29/2023

Product has been a good refrigerator and we have enjoyed having it in our home. The only issues weve had is the blue wye shaped connector at the top back of the refrigerator began leaking at some point after installation. We pulled the frig out to clean and dust around the frig and found that water had destroyed some of our wood flooring and sheetrock. We figured out that whenever the front door water dispenser was used water sprayed out from the blue plastic hose connector. After a great amount of time searching for a replacement part which included speaking to LG help staff which was absolutely NO help we finally located a parts company that was able to help us locate a replacement part and fix the problem. The only other complaint we have is the ice cube container is way to small and takes forever to make ice even using the increased setting. Plus the ice maker is very noisy when it filling the ice maker with water and also when drops ice cubes into the plastic container in the door. So noisy that sometimes it interferes with our sleep.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator great service

AhomeUser 12/29/2023

This LG frig is amazing I can talk about all the amazing features but Im sure you know if you do the proper research you get what you pay for most of the time. What really is amazing is the customer service that LG provided when our frig had a problem. They came out in a timely fashion and fix the problem quickly. The LG technician was Profesional and very helpful. When you buy LG with their service plan it is golden
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Service is great

Geena39 12/24/2023

Great LG service on time easy very nice knowledgable staff very accomodating
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great features

Ben57 12/23/2023

I bought my refrigerator 4 years ago I loved it until recently stopped working and I was disappointed its been fixed hopefully it will work for another few years I like the style inside and outjust crossing our fingers
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Great lookbut not well preformed thats a shame

Maysoon zia 12/18/2023

I bought this 4 years ago first refrigerator in my life does not last more 3 years we always had problems with oder in ice makerpressure from water dispenser it give a shower when ever you get waterthen finally died on us and lost thousands of dollars on food and medications then it took 2 weeks to come and fix it now Im afraid to fill it with groceries it might happen again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great fridge

GJZ1 12/15/2023

Great fridge keeps food fresh looks great and has lots of room
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

STAY AWAY FROM LG

Remyrollo 12/13/2023

We really liked this Fridge but it only lasted just over 4 years and when we reached out to LG for assistance in getting it fixed they force you into using a chat feature. The chat feature deletes your conversation after it closes out. When you contact LG again to followup the new person you work with cant access the chat log so you have to start over from beginning. And to make things worse they said they would reach back out to us to schedule a repair but its been crickets for over a week now. Stay away from LG unless you like being ignored.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

We like the see thru beverage door

mah50 12/12/2023

We purchased the refrigerator in 2019 it has been a good kitchen appliance for us.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Very Disappointing

MsPeop 12/10/2023

The 4 door refrigerator is not as I expected. It is not any larger than my OLD Frigidaire and holds less than my old reliable one. I am SO So very glad I did not trash the one I had at first. Tried to update but this technology is so much worst than the old maid. Ive had the ice maker replaced once and now its repeating the same problem of not making a full tray of ice and dripping water down the outside of the bucket/tray. Now Im having to contact LG once more to replace this one. I did not sign up for this.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great fridge

Kt1985 12/5/2023

I loved this fridge but unfortunately it completely stopped working a few months ago. The fridge is only 4 years old. Lg wouldnt do anything unless I had a receipt. Bought it from lowes. Lowes wouldnt go back that far to look for a receipt. Had a repair man come out and said there was a gas leak somewhere and it would cost upwards of $1500 to repair. To the dump it goes.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Not reliable enough

Bob91 12/3/2023

Beautiful design for a fridge. Evaporator went out in 8 months and took 4 weeks to complete repairs. Unacceptable
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Poor icemaker reliability and function.

Jeff86 12/1/2023

The issues I am having with the water and ice dispensers eclipse any positive feedback I may have. GVC Appliance repair has been to the house twice and got the water dispenser to work for a day but the problem has come back and now GVC is not returning my calls. Had I done my research prior to purchase I would not have purchased this model as it is commonly known this model has icemaker issues.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great product with all the features we wanted

thecandyman8 11/28/2023

After shopping around for a bit I can say that I am glad we went with this refrigerator for our home. The quality of the appliance is top-notch and both the wife and I love how much room this have. The IcePlus feature is great especially this past Thanksgiving when we had a number of family and friends over. We plan on using it for our holiday parties and Christmas as well. I love the Instaview feature which allows us to see what is in the fridge. The Door-in-Door is cool as well as we have items in the door itself that we use frequently so we can grab them without having ot open the fridge itself. I love the ice and water feature espeically the crushed ice which is great in my water and lemonade. My wife loves the huge freezer with the extra shelf that allows her to store all kinds of food in the freezer where it will last longer and save us money. Wtihout a doubt this is a great refrigerator and one I can highly recommend
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Thin-Q Calls Home when a problem surfaced

AverageJoeBeekeeper 11/13/2023

My stepson bought this refrigerator a few years ago but recently the craft icemaker didnt seem to be working consistently. In looking at the Users Manual I noticed that it had Thin-Q so I downloaded the app and connected to the internet. About a day later I received an email from LG indicating that there was a problem with the Craft Icemaker and I should call the toll-free Service number. After a quick discussion LG sent a new icemaker which I was able to install in minutes and the Craft Icemaker is once again working well. It was the tipping point on my decision to buy my own LG Refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Reliable and Reachable

Linh2024 11/10/2023

This is our 2nd counter depth LG double drawers refrigerator we purchased. We love it. Very reliable. Theres 2 things that I would point out. If you fill the drawer up too high litle packets can fall behind drawers which in turn does not close tight. Second is the ice tray. If full and unused the plastic tray will expand and pot the latch off at the bottom. This is when no ice will produce or come out. Everything is very reachable is what I love most with this frig.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Features not working properly

SMH_12 11/7/2023

I bought my refrigerator 12/2022 and have had 3 technician service calls regarding the ice and water dispenser not working properly. Unfortunately tech support has not been able to resolve the issue.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Terrible product and service from Lowes and LG

Dissapointed and annoyed 11/3/2023

Purchased a 5 year warranty at time of purchase through Lowes. At the 4 year point neither LG nor Lowes will stand behind the product and fix it. Spent days on the phone trying to get service. LG finally came out and replaced the compressor but fridge still does not work and cannot get any help. We have now been without a fridge for 20 days and about ready to give up and get a new fridge. iIt will not be from Lowes and it will not be an LG product.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Enjoy the refrigerator

RandyR1 10/29/2023

I bought this fridge 3 years ago was excited to see repairs still covered. Still took some time to get the repair done.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice refrigerator. Not good icemaker

JCB100 10/26/2023

We bought this refrigerator in June of 2022. We started having trouble with the icemaker within 6 months.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Nice looking unit

Shaidur Rahman 10/25/2023

Its wasnt working I call lg they really did good job fixing it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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